S-Works Torch
Size Guide
S-Works Torch
S-Works Torch
Size Guide
Shipping & Returns
Domestic Shipping Policy
Small items:
Small orders are shipped using the Australia Post eParcel system which allows us to ship to most Residential and Business addresses. Once your order ships you will receive an email with your tracking number.
Large items:
Bulky orders (ie: bikes and large items) are usually shipped via Fedex/TNT Express or Startrack. Bulky shipments must be delivered to a residential or business address, and cannot be delivered to PO boxes. If you would like to arrange your own freight, please contact us.
Some products cannot be shipped:
Some items cannot be shipped interstate, due to our dealer agreements or restrictions on shipping certain items. If you don't see a shipping option for your order, please contact us for more information and we'll be happy to help!
Shipment processing time
We do our best to dispatch orders within 1 business day from your order. Orders are not processed or shipped from Friday, 12 pm AWST through Sunday, or public holidays.
For orders from Supplier Warehouse, allow an additional 4-7 days before your order will be ready for collection or ready to be shipped from Empire Cycles.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Please note that all shipping charges and quotes are an estimate. Actual shipping rates may vary.
Free Shipping promotions will be shipped by a standard freight carrier of our choice.
All shipping quotes are an estimate, and certain bulky or heavy orders may require an additional shipping fee.
Shipment to P.O. boxes
Only small orders can be delivered to P.O. boxes.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Empire Cycles is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
Empire Cycles is NOT liable for any products damaged or lost during shipping. If you received your order damaged, please photograph / document the damage and file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Australia
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognised as a valid address by Australia Post. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
If nobody is home and your order is undeliverable, your shipping fee is not refundable and additional freight payment will be required if you wish for us to send your order again.
Empire Cycles will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
-
Call (08) 6558 1761
-
Or alert us at info@empirecycles.com.au
Empire Cycles is not responsible or liable for lost shipments. We will file a claim with the shipping carrier. Local law enforcement will be involved. Allow up to 21 days for the investigation.
Returns
Can I return my order?
Full-price items: Item may be returned for exchange, or online store credit, within 14 days (minus freight cost).
Sale or Promotional items: All sales are final, not eligible for return.
If you are not entirely satisfied with your purchase, we're here to help! We do not refund on change of mind purchases, however we can exchange full priced items within 14 days of the order date - provided they adhere to the conditions below.
Conditions of Return/Exchange
Promotional or sale items are not eligible for return/exchange. Customised items, consumables, perishable items, and base-layer clothing is not eligible for return/exchange. Returned items must be unused and in their original condition with all tags attached. The returned item must be in the original packaging (e.g. shoe box) and the packaging must be undamaged in saleable condition. Your receipt or proof of purchase must be included with the return. The customer must cover the cost of the return postage for the item (unless deemed faulty or wrong item by our team). If exchanging an item, the customer must also cover the cost of the new item being posted. An invoice for the postage will be sent prior to the new item being sent out.
Please check our full Shipping Policy, Refund Policy and Terms of Service for more information.
Part Numbers
MPN: 61022-0736
Barcode: 888818788545
White / 37 / Regular:
MPN: 61022-0737
Barcode:
White / 38 / Regular:
MPN: 61022-0738
Barcode:
White / 38.5 / Regular:
MPN: 61022-07385
Barcode: 888818789757
White / 39 / Regular:
MPN: 61022-0739
Barcode:
White / 39.5 / Regular:
MPN: 61022-07395
Barcode:
White / 40 / Regular:
MPN: 61022-0740
Barcode:
White / 40.5 / Regular:
MPN: 61022-07405
Barcode: 888818795567
White / 41 / Regular:
MPN: 61022-0741
Barcode:
White / 41.5 / Regular:
MPN: 61022-07415
Barcode: 888818796564
White / 42 / Regular:
MPN: 61022-0742
Barcode:
White / 42.5 / Regular:
MPN: 61022-07425
Barcode:
White / 43 / Regular:
MPN: 61022-0743
Barcode:
White / 43.5 / Regular:
MPN: 61022-07435
Barcode:
White / 44 / Regular:
MPN: 61022-0744
Barcode: 888818796519
White / 44.5 / Regular:
MPN: 61022-07445
Barcode:
White / 45 / Regular:
MPN: 61022-0745
Barcode: 888818789313
White / 45.5 / Regular:
MPN: 61022-07455
Barcode:
White / 46 / Regular:
MPN: 61022-0746
Barcode: 888818788675
White / 46.5 / Regular:
MPN: 61022-07465
Barcode: 888818792962
White / 47 / Regular:
MPN: 61022-0747
Barcode:
White / 48 / Regular:
MPN: 61022-0748
Barcode: 888818793396
White / 49 / Regular:
MPN: 61022-0749
Barcode:
Team White / 39 / Regular:
MPN: 61022-0639
Barcode: 888818795864
Team White / 40 / Regular:
MPN: 61022-0640
Barcode: 888818789771
Team White / 44 / Regular:
MPN: 61022-0644
Barcode: 888818793242
Team White / 45 / Regular:
MPN: 61022-0645
Barcode:
Team White / 47 / Regular:
MPN: 61022-0647
Barcode:
Team White / 43 / Regular:
MPN: 61022-0643
Barcode:
Team White / 42 / Regular:
MPN: 61022-0642
Barcode:
Team White / 38 / Regular:
MPN: 61022-0638
Barcode:
Team White / 41 / Regular:
MPN: 61022-0641
Barcode:
Team White / 46 / Regular:
MPN: 61022-0646
Barcode:
Oak / 41 / Regular:
MPN: 61022-0441
Barcode: 888818788286
Oak / 42 / Regular:
MPN: 61022-0442
Barcode: 888818789788
Oak / 43 / Regular:
MPN: 61022-0443
Barcode: 888818789115
Oak / 44 / Regular:
MPN: 61022-0444
Barcode: 888818791217
Oak / 45 / Regular:
MPN: 61022-0445
Barcode: 888818794218
Oak / 46 / Regular:
MPN: 61022-0446
Barcode: 888818796151
Oak / 47 / Regular:
MPN: 61022-0447
Barcode: 888818788187
White / 42 / Wide:
MPN: 61024-0442
Barcode: 196625124624
White / 43 / Wide:
MPN: 61024-0443
Barcode: 196625127618
White / 44 / Wide:
MPN: 61024-0444
Barcode: 196625126161
White / 45 / Wide:
MPN: 61024-0445
Barcode: 196625124198
White / 46 / Wide:
MPN: 61024-0446
Barcode: 196625127137
Black / 36 / Narrow:
MPN: 61022-0236
Barcode: 888818790142
Black / 37 / Narrow:
MPN: 61022-0237
Barcode: 888818795819
Black / 38 / Narrow:
MPN: 61022-0238
Barcode: 888818795475
Black / 38.5 / Narrow:
MPN: 61022-02385
Barcode: 888818788576
Black / 39 / Narrow:
MPN: 61022-0239
Barcode: 888818788347
Black / 39.5 / Narrow:
MPN: 61022-02395
Barcode: 888818790074
Black / 40 / Narrow:
MPN: 61022-0240
Barcode: 888818793808
Black / 40.5 / Narrow:
MPN: 61022-02405
Barcode: 888818794652
Black / 41 / Narrow:
MPN: 61022-0241
Barcode: 888818791170
Black / 41.5 / Narrow:
MPN: 61022-02415
Barcode: 888818794515
Black / 42 / Narrow:
MPN: 61022-0242
Barcode: 888818790036
Black / 42.5 / Narrow:
MPN: 61022-02425
Barcode: 888818787999
Black / 43 / Narrow:
MPN: 61022-0243
Barcode: 888818791637
Black / 43.5 / Narrow:
MPN: 61022-02435
Barcode: 888818794416
Black / 44 / Narrow:
MPN: 61022-0244
Barcode: 888818794447
Black / 44.5 / Narrow:
MPN: 61022-02445
Barcode: 888818794263
Black / 45 / Narrow:
MPN: 61022-0245
Barcode: 888818793006
Black / 45.5 / Narrow:
MPN: 61022-02455
Barcode: 888818788705
Black / 46 / Narrow:
MPN: 61022-0246
Barcode: 888818793372
Black / 46.5 / Narrow:
MPN: 61022-02465
Barcode: 888818793020
Black / 47 / Narrow:
MPN: 61022-0247
Barcode: 888818791446
Black / 37 / Wide:
MPN: 61022-0337
Barcode: 888818795765
Black / 38 / Wide:
MPN: 61022-0338
Barcode: 888818790494
Black / 39 / Wide:
MPN: 61022-0339
Barcode: 888818794607
Black / 40 / Wide:
MPN: 61022-0340
Barcode: 888818791712
Black / 41 / Wide:
MPN: 61022-0341
Barcode: 888818788392
Black / 41.5 / Wide:
MPN: 61022-03415
Barcode: 888818796670
Black / 42 / Wide:
MPN: 61022-0342
Barcode: 888818791811
Black / 42.5 / Wide:
MPN: 61022-03425
Barcode: 888818794430
Black / 43 / Wide:
MPN: 61022-0343
Barcode: 888818792566
Black / 43.5 / Wide:
MPN: 61022-03435
Barcode: 888818793747
Black / 44 / Wide:
MPN: 61022-0344
Barcode: 888818795970
Black / 44.5 / Wide:
MPN: 61022-03445
Barcode: 888818790845
Black / 45 / Wide:
MPN: 61022-0345
Barcode: 888818789917
Black / 45.5 / Wide:
MPN: 61022-03455
Barcode: 888818789054
Black / 46 / Wide:
MPN: 61022-0346
Barcode: 888818797134
Black / 46.5 / Wide:
MPN: 61022-03465
Barcode: 888818791590
Black / 47 / Wide:
MPN: 61022-0347
Barcode: 888818793938
Black / 48 / Wide:
MPN: 61022-0348
Barcode: 888818789511
Black / 36 / Regular:
MPN: 61022-0136
Barcode: 888818789740
Black / 37 / Regular:
MPN: 61022-0137
Barcode: 888818793471
Black / 38 / Regular:
MPN: 61022-0138
Barcode: 888818793273
Black / 39 / Regular:
MPN: 61022-0139
Barcode: 888818790180
Black / 39.5 / Regular:
MPN: 61022-01395
Barcode: 888818788323
Black / 40 / Regular:
MPN: 61022-0140
Barcode: 888818788279
Black / 40.5 / Regular:
MPN: 61022-01405
Barcode: 888818794485
Black / 41 / Regular:
MPN: 61022-0141
Barcode: 888818795215
Black / 41.5 / Regular:
MPN: 61022-01415
Barcode: 888818796236
Black / 42 / Regular:
MPN: 61022-0142
Barcode:
Black / 42.5 / Regular:
MPN: 61022-01425
Barcode: 888818795383
Black / 43 / Regular:
MPN: 61022-0143
Barcode:
Black / 43.5 / Regular:
MPN: 61022-01435
Barcode: 888818791279
Black / 44 / Regular:
MPN: 61022-0144
Barcode:
Black / 44.5 / Regular:
MPN: 61022-01445
Barcode:
Black / 45 / Regular:
MPN: 61022-0145
Barcode:
Black / 45.5 / Regular:
MPN: 61022-01455
Barcode:
Black / 46 / Regular:
MPN: 61022-0146
Barcode: 888818794782
Black / 46.5 / Regular:
MPN: 61022-01465
Barcode:
Black / 47 / Regular:
MPN: 61022-0147
Barcode:
Black / 48 / Regular:
MPN: 61022-0148
Barcode: 888818794690
Black / 49 / Regular:
MPN: 61022-0149
Barcode: 888818796427
Deep Marine / 36 / Regular:
MPN: 61022-0536
Barcode: 888818790944
Deep Marine / 38 / Regular:
MPN: 61022-0538
Barcode: 888818792184
Deep Marine / 38.5 / Regular:
MPN: 61022-05385
Barcode: 888818797110
Deep Marine / 39 / Regular:
MPN: 61022-0539
Barcode: 888818797165
Deep Marine / 39.5 / Regular:
MPN: 61022-05395
Barcode: 888818796489
Deep Marine / 40 / Regular:
MPN: 61022-0540
Barcode: 888818794171
Deep Marine / 40.5 / Regular:
MPN: 61022-05405
Barcode: 888818788507
Deep Marine / 41 / Regular:
MPN: 61022-0541
Barcode: 888818790562
Deep Marine / 41.5 / Regular:
MPN: 61022-05415
Barcode: 888818794751
Deep Marine / 42 / Regular:
MPN: 61022-0542
Barcode: 888818791477
Deep Marine / 42.5 / Regular:
MPN: 61022-05425
Barcode: 888818791880
Deep Marine / 43 / Regular:
MPN: 61022-0543
Barcode: 888818793594
Deep Marine / 43.5 / Regular:
MPN: 61022-05435
Barcode: 888818792795
Deep Marine / 44 / Regular:
MPN: 61022-0544
Barcode: 888818793556
Deep Marine / 44.5 / Regular:
MPN: 61022-05445
Barcode: 888818793822
Deep Marine / 45 / Regular:
MPN: 61022-0545
Barcode: 888818793136
Deep Marine / 45.5 / Regular:
MPN: 61022-05455
Barcode: 888818793464
Deep Marine / 46 / Regular:
MPN: 61022-0546
Barcode: 888818794997
Deep Marine / 46.5 / Regular:
MPN: 61022-05465
Barcode: 888818788958
Deep Marine / 47 / Regular:
MPN: 61022-0547
Barcode: 888818789856
Deep Marine / 48 / Regular:
MPN: 61022-0548
Barcode: 888818794669
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