S-Works Torch Lace
Size Guide
S-Works Torch Lace
S-Works Torch Lace
Size Guide
Shipping & Returns
Domestic Shipping Policy
Small items:
Small orders are shipped using the Australia Post eParcel system which allows us to ship to most Residential and Business addresses. Once your order ships you will receive an email with your tracking number.
Large items:
Bulky orders (ie: bikes and large items) are usually shipped via Fedex/TNT Express or Startrack. Bulky shipments must be delivered to a residential or business address, and cannot be delivered to PO boxes. If you would like to arrange your own freight, please contact us.
Some products cannot be shipped:
Some items cannot be shipped interstate, due to our dealer agreements or restrictions on shipping certain items. If you don't see a shipping option for your order, please contact us for more information and we'll be happy to help!
Shipment processing time
We do our best to dispatch orders within 1 business day from your order. Orders are not processed or shipped from Friday, 12 pm AWST through Sunday, or public holidays.
For orders from Supplier Warehouse, allow an additional 4-7 days before your order will be ready for collection or ready to be shipped from Empire Cycles.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Please note that all shipping charges and quotes are an estimate. Actual shipping rates may vary.
Free Shipping promotions will be shipped by a standard freight carrier of our choice.
All shipping quotes are an estimate, and certain bulky or heavy orders may require an additional shipping fee.
Shipment to P.O. boxes
Only small orders can be delivered to P.O. boxes.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Empire Cycles is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
Empire Cycles is NOT liable for any products damaged or lost during shipping. If you received your order damaged, please photograph / document the damage and file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Australia
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognised as a valid address by Australia Post. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
If nobody is home and your order is undeliverable, your shipping fee is not refundable and additional freight payment will be required if you wish for us to send your order again.
Empire Cycles will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
-
Call (08) 6558 1761
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Or alert us at info@empirecycles.com.au
Empire Cycles is not responsible or liable for lost shipments. We will file a claim with the shipping carrier. Local law enforcement will be involved. Allow up to 21 days for the investigation.
Returns
Can I return my order?
Full-price items: Item may be returned for exchange, or online store credit, within 14 days (minus freight cost).
Sale or Promotional items: All sales are final, not eligible for return.
If you are not entirely satisfied with your purchase, we're here to help! We do not refund on change of mind purchases, however we can exchange full priced items within 14 days of the order date - provided they adhere to the conditions below.
Conditions of Return/Exchange
Promotional or sale items are not eligible for return/exchange. Customised items, consumables, perishable items, and base-layer clothing is not eligible for return/exchange. Returned items must be unused and in their original condition with all tags attached. The returned item must be in the original packaging (e.g. shoe box) and the packaging must be undamaged in saleable condition. Your receipt or proof of purchase must be included with the return. The customer must cover the cost of the return postage for the item (unless deemed faulty or wrong item by our team). If exchanging an item, the customer must also cover the cost of the new item being posted. An invoice for the postage will be sent prior to the new item being sent out.
Please check our full Shipping Policy, Refund Policy and Terms of Service for more information.
Part Numbers
MPN: 61023-9036
Barcode: 888818936366
Black / 37 / Regular:
MPN: 61023-9037
Barcode: 888818935864
Black / 38 / Regular:
MPN: 61023-9038
Barcode: 888818936274
Black / 38.5 / Regular:
MPN: 61023-90385
Barcode: 888818936267
Black / 39 / Regular:
MPN: 61023-9039
Barcode: 888818936151
Black / 39.5 / Regular:
MPN: 61023-90395
Barcode: 888818936007
Black / 40 / Regular:
MPN: 61023-9040
Barcode: 888818935888
Black / 40.5 / Regular:
MPN: 61023-90405
Barcode: 888818936069
Black / 41 / Regular:
MPN: 61023-9041
Barcode: 888818936748
Black / 41.5 / Regular:
MPN: 61023-90415
Barcode: 888818936687
Black / 42 / Regular:
MPN: 61023-9042
Barcode: 888818936861
Black / 42.5 / Regular:
MPN: 61023-90425
Barcode: 888818935840
Black / 43 / Regular:
MPN: 61023-9043
Barcode: 888818936571
Black / 43.5 / Regular:
MPN: 61023-90435
Barcode: 888818936809
Black / 44 / Regular:
MPN: 61023-9044
Barcode: 888818936717
Black / 44.5 / Regular:
MPN: 61023-90445
Barcode: 888818936908
Black / 45 / Regular:
MPN: 61023-9045
Barcode: 888818936434
Black / 45.5 / Regular:
MPN: 61023-90455
Barcode: 888818935949
Black / 46 / Regular:
MPN: 61023-9046
Barcode: 888818936649
Black / 46.5 / Regular:
MPN: 61023-90465
Barcode: 888818936120
Black / 47 / Regular:
MPN: 61023-9047
Barcode: 888818936618
Black / 48 / Regular:
MPN: 61023-9048
Barcode: 888818935932
Black / 49 / Regular:
MPN: 61023-9049
Barcode: 888818935987
Dark Navy / 36 / Regular:
MPN: 61023-9136
Barcode: 888818935826
Dark Navy / 37 / Regular:
MPN: 61023-9137
Barcode: 888818935956
Dark Navy / 38 / Regular:
MPN: 61023-9138
Barcode: 888818935871
Dark Navy / 38.5 / Regular:
MPN: 61023-91385
Barcode: 888818936182
Dark Navy / 39 / Regular:
MPN: 61023-9139
Barcode: 888818936632
Dark Navy / 39.5 / Regular:
MPN: 61023-91395
Barcode: 888818936359
Dark Navy / 40 / Regular:
MPN: 61023-9140
Barcode: 888818936106
Dark Navy / 40.5 / Regular:
MPN: 61023-91405
Barcode: 888818935833
Dark Navy / 41 / Regular:
MPN: 61023-9141
Barcode: 888818936496
Dark Navy / 41.5 / Regular:
MPN: 61023-91415
Barcode: 888818936281
Dark Navy / 42 / Regular:
MPN: 61023-9142
Barcode: 888818936403
Dark Navy / 42.5 / Regular:
MPN: 61023-91425
Barcode: 888818936762
Dark Navy / 43 / Regular:
MPN: 61023-9143
Barcode: 888818936915
Dark Navy / 43.5 / Regular:
MPN: 61023-91435
Barcode: 888818935901
Dark Navy / 44 / Regular:
MPN: 61023-9144
Barcode: 888818936205
Dark Navy / 44.5 / Regular:
MPN: 61023-91445
Barcode: 888818936564
Dark Navy / 45 / Regular:
MPN: 61023-9145
Barcode: 888818936670
Dark Navy / 45.5 / Regular:
MPN: 61023-91455
Barcode: 888818936199
Dark Navy / 46 / Regular:
MPN: 61023-9146
Barcode: 888818936137
Dark Navy / 46.5 / Regular:
MPN: 61023-91465
Barcode: 888818936083
Dark Navy / 47 / Regular:
MPN: 61023-9147
Barcode: 888818935994
Dark Navy / 48 / Regular:
MPN: 61023-9148
Barcode: 888818936663
Dark Navy / 49 / Regular:
MPN: 61023-9149
Barcode: 888818936595
Dune White / 36 / Regular:
MPN: 61023-9236
Barcode: 888818936038
Dune White / 37 / Regular:
MPN: 61023-9237
Barcode: 888818936465
Dune White / 38 / Regular:
MPN: 61023-9238
Barcode: 888818936076
Dune White / 38.5 / Regular:
MPN: 61023-92385
Barcode: 888818936823
Dune White / 39 / Regular:
MPN: 61023-9239
Barcode: 888818936335
Dune White / 39.5 / Regular:
MPN: 61023-92395
Barcode: 888818936922
Dune White / 40 / Regular:
MPN: 61023-9240
Barcode: 888818936779
Dune White / 40.5 / Regular:
MPN: 61023-92405
Barcode: 888818936045
Dune White / 41 / Regular:
MPN: 61023-9241
Barcode: 888818936472
Dune White / 41.5 / Regular:
MPN: 61023-92415
Barcode: 888818936793
Dune White / 42 / Regular:
MPN: 61023-9242
Barcode: 888818936489
Dune White / 42.5 / Regular:
MPN: 61023-92425
Barcode: 888818936144
Dune White / 43 / Regular:
MPN: 61023-9243
Barcode: 888818936113
Dune White / 43.5 / Regular:
MPN: 61023-92435
Barcode: 888818936830
Dune White / 44 / Regular:
MPN: 61023-9244
Barcode: 888818936755
Dune White / 44.5 / Regular:
MPN: 61023-92445
Barcode: 888818936557
Dune White / 45 / Regular:
MPN: 61023-9245
Barcode: 888818936694
Dune White / 45.5 / Regular:
MPN: 61023-92455
Barcode: 888818936540
Dune White / 46 / Regular:
MPN: 61023-9246
Barcode: 888818936441
Dune White / 46.5 / Regular:
MPN: 61023-92465
Barcode: 888818936724
Dune White / 47 / Regular:
MPN: 61023-9247
Barcode: 888818936533
Dune White / 48 / Regular:
MPN: 61023-9248
Barcode: 888818935857
Dune White / 49 / Regular:
MPN: 61023-9249
Barcode: 888818936175
White / 36 / Regular:
MPN: 61023-9436
Barcode: 888818936373
White / 37 / Regular:
MPN: 61023-9437
Barcode: 888818936816
White / 38 / Regular:
MPN: 61023-9438
Barcode: 888818936052
White / 38.5 / Regular:
MPN: 61023-94385
Barcode: 888818936939
White / 39 / Regular:
MPN: 61023-9439
Barcode: 888818935918
White / 39.5 / Regular:
MPN: 61023-94395
Barcode: 888818936946
White / 40 / Regular:
MPN: 61023-9440
Barcode: 888818936854
White / 40.5 / Regular:
MPN: 61023-94405
Barcode: 888818936328
White / 41 / Regular:
MPN: 61023-9441
Barcode: 888818936458
White / 41.5 / Regular:
MPN: 61023-94415
Barcode: 888818936298
White / 42 / Regular:
MPN: 61023-9442
Barcode: 888818936250
White / 42.5 / Regular:
MPN: 61023-94425
Barcode: 888818936731
White / 43 / Regular:
MPN: 61023-9443
Barcode: 888818936410
White / 43.5 / Regular:
MPN: 61023-94435
Barcode: 888818936342
White / 44 / Regular:
MPN: 61023-9444
Barcode: 888818936519
White / 44.5 / Regular:
MPN: 61023-94445
Barcode: 888818936021
White / 45 / Regular:
MPN: 61023-9445
Barcode: 888818935963
White / 45.5 / Regular:
MPN: 61023-94455
Barcode: 888818936090
White / 46 / Regular:
MPN: 61023-9446
Barcode: 888818936601
White / 46.5 / Regular:
MPN: 61023-94465
Barcode: 888818936953
White / 47 / Regular:
MPN: 61023-9447
Barcode: 888818936526
White / 48 / Regular:
MPN: 61023-9448
Barcode: 888818935895
White / 49 / Regular:
MPN: 61023-9449
Barcode: 888818936502
Collections this product is in: